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Home
Medium Articles
Resources
For new designers
Background & Skills
Case studies
My Skills
Speaking
UX Coffee
Contact
Leadership skills
Leading a design team of 25-30 designers (across content, interaction, accessible and service
design
) through 5 different grades of seniority
Managing designer capacity across multiple programmes of work and projects
Design strategy and direction
Evangelising and educating organisations on user centered design
External outreach including global public
speaking, keynotes and appearances
Managing and responsible for annual design practice budget
Developing an organisation Design System, founding the design system community, steering group, processes and governance
Tracking design maturity (and building/implementing design maturity models to track progress)
Managing partner contracts and relationships
Recruitment and growth activities in design teams
Establishment of DesignOps function, role and project management of practice improvements
Development and maturity of design communities
Organising and and designing career progression and development of designers in a team
Coaching and mentoring
General people management, disciplinary procedures, misconduct mediation
Practitioner Skills
User Research & Contextual Inquiry
Usability testing (including professional lab testing)
UI design
Interaction Design
Information Architecture
Sketching & Storyboarding
Wireframing, Hi-Fidelity mockups and rapid prototyping
Workshops
Facilitation
Presentation of research findings to stakeholders
User
journey
mapping
Service blueprinting
Stakeholder and ecosystem mapping
Task Flows and User Flows
Task Analysis
Customer Experience
Visual Design
User Story Mapping
Mobile & responsive design
Analytics for UX
Brand style guides & pattern libraries
Paper prototyping
With a background in web development, I understand and can implement HTML, CSS and Javascript
Read more about what I do
Public Speaking
Work
UX Coffee Community