I am a User Centred Design leader with a passion for great design. I enjoy being involved in the local digital community, writing UX articles and publications, mentoring others and solving tricky experience and service issues. I currently work as the Head of Design for HM Land registry, which incorporates accessibility, interaction, content and service design.

Read more about what I do

Public Speaking

My Skills

Work

UX Coffee Community

The presenter Laura was amazing. Really personable, calm, knowledgeable and very good at working a room full of people.
- Workshop attendee

upcoming talks in 2020

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A usability testing masterclass
UX Days tokyo - march 2023

Do you want to start running your own usability testing projects, but don’t know how to prepare, run or deliver back what you find? This masterclass will give you a step by step, practical blueprint for running your own testing. As an active practitioner, I can give you many tips and tricks I have discovered to help you gain confidence in learning this valuable skill.

Read more about my talks

Articles in web designer magazine

I've written an article titled "UX: new tools, new rules" for Web Designer Magazine, and also appeared in an agency feature for the same magazine

Find me on social media

my latest medium articles

9 Amazing books that go beyond ux design

After reading far more books than is normal for a human being, I decided to collect them up to share. Many of these aren't technically UX books, but contain a lot of useful nuggets on designing for people.

the ux designers code of conduct - part 1

Much like the medical practitioners code follow the Hippocratic oath, I think it's high time we had one for the field of experience design. This first part looks at "time".

Where am I based?

I'm based on the lovely South West coast in  Bournemouth and Poole. I enjoy spending time on some of the wonderful beaches we have down here.