I love public speaking and speak passionately about a wide variety of topics, including:
my next talks
ux days tokyo
18th - 20th sept 2020
Do you want to start running your own usability testing projects, but don’t know how to prepare, run or deliver back what you find? This masterclass will give you a step by step, practical blueprint for running your own testing. As an active practitioner, I can give you many tips and tricks I have discovered to help you gain confidence in learning this valuable skill.
ux in the city: manchester
Have you ever wanted to do more contextual, field research? Do you want to observe real people in their natural setting, but need to know a bit more about the type of observations you should be making? This is a quick, hands on primer to get your observation skills up to scratch so you can start doing your own ethnographic field research.
This tutorial is all about rediscovering the lost art of listening. As user researchers and UX practitioners, it’s easy to get caught up focussing on our deliverables and processes, forgetting that our soft skills are the key to producing great insights about the humans we're learning about. Listening is arguably our most important - yet toughest - skill to master. We'll be looking at what bad listeners do, the effect of not listening, and the techniques you can use to lean in and give people your time and attention, so that you can become a great, active listener.
generate london 2018
UX bournemouth 2018
The Art and Science of Storytelling (Superpowers for user researchers)
At the event I help to organise and run I gave a talk about the neuroscience behind storytelling, and why this is a great skill for user researchers and UX practitioners to have. This is a much improved version of a similar talk I gave at Balanced Team in London (Below).
Balanced Team, London
What's your story?
I recently attended the Balanced Team Unconference at the Pivotal offices in London, and gave a talk about the neuroscience behind storytelling, and why this is a great skill for user researchers and UX practitioners to have.
UX Camp brighton
My most recent talk was at UX Camp Brighton. I spoke about Experience Listening, which is really just a fancy way of looking at how active listening can benefit UX professionals